Solution Customization
Solution Customization
Our Solution Customization services focus on adapting and modifying the SailPoint solution to fit unique business needs that go beyond out-of-the-box functionality. This includes process changes, role definitions, and UI customizations.
Service Highlights:
Business Process Customization
We modify workflows, such as access requests, recertification, and JML processes, to fit your specific business requirements. This customization ensures that your IAM processes reflect your organizational structure and governance needs.
Change Management Support
We support your business in implementing change management strategies for new or modified IAM processes. This helps to streamline the transition and ensure stakeholder buy-in.
User Interface Customization
We customize the user interface to improve user adoption and make the SailPoint experience more intuitive for end-users. This includes adjusting forms, dashboards, and notifications to align with your business preferences.
Custom Reporting and Auditing
We design and develop custom reports to meet your organization's audit requirements, providing tailored insights into user access, entitlement changes, and policy compliance.